Frequently Asked Questions | Adjust Vapes

Yes. AdjustVapes.com is a U.S.-based online vape store that focuses on authentic Adjust devices. We keep inventory in our own warehouse, use secure Shopify checkout, and provide tracking on every order.

AdjustVapes.com is a retailer, not the manufacturer. We specialize in stocking genuine Adjust products and shipping them to verified adult customers in the United States.

No. We are an independent store and are not owned or managed by the manufacturer. Like other vape shops, we source products through trusted distributors and focus on clear product information, fast shipping, and support.

Yes. We only sell authentic, factory-sealed Adjust devices. We do not sell repackaged, altered, or third-party-filled products.

The Adjust Vape Series is a lineup of customizable disposables: Adjust MyCool, Adjust MyFlavor, Adjust MySweet, and Adjust MySour. Each device lets you fine-tune a different part of your experience, from cooling intensity to flavor blend, sweetness, or sour punch.

• Adjust MyCool: Control ice and menthol intensity from a light chill to an icy blast.
• Adjust MyFlavor: Blend two flavors at different ratios or run each flavor solo.
• Adjust MySweet: Turn sweetness up or down to match your taste.
• Adjust MySour: Add anything from a soft tang to a bold sour hit.

Adjust Vapes are intended for adult nicotine users 21+ only. We verify age at checkout and do not sell to minors.

Adjust MyCool is a customizable disposable that lets you control cooling intensity. You can move from a light, smooth chill to a strong, menthol-forward hit using the built-in ice controls.

Use the device’s ice or cooling selector (see your device for exact icons) to switch between cooling levels. Higher settings increase menthol intensity; lower settings keep the flavor focus with a softer chill.

Adjust MyFlavor is a dual-flavor device that lets you vape one flavor at a time or combine both at different ratios. It is designed for people who like dialing in custom blends on the fly.

Blend modes typically include ratios such as 10/90, 50/50, and 90/10 in Normal mode, and 30/70, 50/50, and 70/30 in Burst mode. Check your specific MyFlavor device page for exact ratio options and button instructions.

Adjust MySweet lets you turn sweetness up or down so flavors can be light and clean, balanced, or bold and candy-forward. It is ideal for people who are picky about how sweet their vape feels.

Use the sweetness control (often shown as levels or “sugar cube” indicators) to move between lighter and stronger sweetness. Some models also include Low, Medium, and High power modes that you can combine with sweetness levels.

Adjust MySour focuses on tart, tangy profiles. You can increase or decrease sour intensity to add just a little zing or a strong sour punch on top of fruit flavors.

Use the sour-level control button to cycle through intensity settings. Each step increases or decreases how tart the flavor feels. Refer to the lights or indicators on your device for your current level.

Most Adjust devices use approximately 5% (50 mg) nicotine, unless a product page clearly lists something different. Nicotine is an addictive chemical. These products are intended for existing adult nicotine users only.

No. The Adjust products we sell do not contain THC, Delta-8, Delta-9, CBD, or other cannabis-derived ingredients. Our Adjust lineup is nicotine-based only.

Adjust e-liquids typically contain a blend of propylene glycol (PG), vegetable glycerin (VG), nicotine, and food-grade flavorings. Exact formulas can vary by flavor and batch. Always read the packaging and warnings on each device.

Yes. Devices generally include protections such as overcharge protection, short-circuit protection, and automatic cutoff after extended inhales or rapid repeated puffs. Always follow basic battery safety guidelines and use reputable chargers.

Orders placed Monday–Friday before about 5:30 PM EST usually ship the same business day. During peak times, processing can take up to 2 business days. We do not process orders on weekends or major holidays.

You will receive an email with a tracking link once your order is packed and labeled. Carrier scans may take up to 24 hours to update after you receive your tracking number.

Returns are generally limited to defective, DOA, or incorrect items reported within the time frame listed in our Returns & Warranty Policy. Items must usually be unused and in original packaging unless defective. Please review the full terms on our Returns & Warranty Policy page.

No. Our support and replacements only apply to orders placed directly on AdjustVapes.com. If you purchased from another retailer, you will need to contact that store for help.

We ship to many U.S. locations where nicotine products are permitted. Some states or regions have restrictions that may prevent us from shipping certain items. Any restricted areas will be shown at checkout.

We use a secure third-party age verification service (such as AgeChecker.net) to confirm that customers are 21+. If automatic verification cannot confirm your age, you may be asked to upload a valid government-issued ID. Orders ship only after verification is completed.

• Use your legal name instead of nicknames.
• Enter your correct date of birth.
• Double-check your shipping address, especially if using auto-fill.

• Make sure the device is charged.
• Check for any stickers or plugs that need to be removed before first use.
• Give the device a few gentle taps and take a lighter draw.
• If performance stays weak after basic checks, the device may be at the end of its life. If it is new and within the return window, contact support with your order number.

Cooler temperatures, nearly empty e-liquid, very long pulls, or low battery can all reduce flavor intensity. Let cold devices warm to room temperature, recharge the battery, and try shorter puffs. If flavor still feels flat and the device is new, reach out to support.

A burnt taste usually means the device is nearly finished or has been chain-vaped on a high setting. Reduce power where possible, take shorter puffs, and replace the device if the burnt taste continues.

Store devices at room temperature, away from direct sunlight, heat, or freezing conditions. Do not leave vapes in a hot car or near heaters. Keeping them upright in a cool, dry place helps maintain performance.

Most airlines require vape devices and batteries to be carried in carry-on luggage, not checked baggage. Rules vary by airline and country, so always check current regulations before you fly. Using or charging vape devices on airplanes is not allowed.

Adjust devices contain batteries and electronic components. Follow your local e-waste or electronics recycling guidelines whenever possible. Do not burn, puncture, or crush used devices.

Many areas offer recycling programs for small electronics and batteries. Check local rules in your city or county and drop devices at approved locations if available.

We are here to help. Visit our Contact page or email support@adjustvapes.com and we will do our best to guide you.